Introduction

MVNG FRWD SOLAR SOLUTIONS (“we”, “our”, “us”) operates in the solar sector in South Africa, specializing in installation, reselling, supplying, and distributing solar energy products. Our primary focus is on providing sustainable energy solutions to both online and physical customers. We value your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes your name, email address, phone number, and physical address, which you provide when creating an account, placing an order, or contacting us.
• Payment Information: Payment details such as credit card numbers, billing addresses, and other financial information are collected when you make a purchase.
• Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies to enhance your experience on our site, track your activity, and remember your preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders.
• Providing customer support and responding to your inquiries.
• Improving our website, products, and services.
• Sending you promotional materials and updates, with your consent.
• Analyzing website usage and trends to enhance user experience.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, and servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account.
• Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails.
• Data Deletion: You can request the deletion of your personal information by contacting us, subject to certain legal obligations.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MVNG FRWD SOLAR SOLUTIONS

Email: orders@mvngfrwdsolar.com

Phone: +27 69 750 1769

Last Updated: 06 July 2024

Thank you for choosing MVNG FRWD SOLAR SOLUTIONS. We are committed to protecting your privacy and providing you with the best possible service.